Last updated: 24-05-2025
Klik hier voor Nederlandse versie
1. Who are we?
Reijaards.com is a part of:
Guitarworks Delft
Address: Uiverstraat 9, 2623RA, Delft, the Netherlands
Chamber of Commerce (KvK) number: 61738026
Email: info@reijaards.com
Website: https://reijaards.com
We respect your privacy and handle personal data in accordance with the General Data Protection Regulation (GDPR).
2. What personal data do we collect?
We collect personal data when you:
- Place an order
- Fill out a contact form
- Subscribe to a newsletter
- Visit our website (via cookies)
Data we may collect includes:
- Full name
- Address details
- Email address
- Phone number
- IP address
- Order history
- Payment details (via third-party processors)
3. Why do we collect your data?
We process your data for the following purposes:
- To process and ship your order
- To send updates or confirmations
- To respond to customer service inquiries
- To comply with legal obligations (e.g. tax reporting)
- Marketing (only with your consent)
4. Sharing data with third parties
We only share your data with third parties when necessary to fulfill our services, including:
- Payment providers (e.g. Mollie, PayPal)
- Shipping carriers (e.g. PostNL, DHL)
- Accounting software or accountants
- Website hosting provider
We have data processing agreements with these parties where required.
5. Cookies
We use functional and analytical cookies to improve the website’s performance. Upon first visit, you will receive a cookie notice allowing you to accept or manage your preferences.
For more details, see our [Cookie Policy] (optional).
6. How we secure your data
We take appropriate security measures to prevent misuse, loss, or unauthorized access to your data, such as:
- SSL encryption (secure connection)
- Secure access to the backend
- Regular software and plugin updates
7. How long we keep your data
We do not store your data longer than necessary:
- Invoice data: 7 years (required by law)
- Newsletter subscribers: until unsubscribed
- Contact form data: max. 1 year
8. Your rights
You have the right to:
- Access your data
- Correct or delete your data
- Withdraw your consent
- Object to data processing
- Request data portability
To exercise your rights, contact us via info@reijaards.com.
9. Complaints
If you are not satisfied with how we handle your data, you can submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via autoriteitpersoonsgegevens.nl.
📄 Final note
If you have any questions about this privacy policy, feel free to contact us at info@reijaards.com.